Here at FullProxy your privacy is very important to us. Our privacy policy explains what personal data we collect from you and how this is used and stored.
This document may be changed from time to time so please check back to this policy to ensure you are happy with any changes made. By using our website, you are agreeing to be bound by this policy.
If you would like to discuss our Privacy Policy please send an e-mail to hello@fullproxy.com or write to FullProxy Limited, 1 West Regent Street, Glasgow, G2 1RW.
Alternatively you can call 0141 291 5500.
Who are we?
FullProxy are Cyber Security Specialists.
FullProxy is a limited company registered in Scotland.
Company Registration Number: SC522283.
Our Registered Office is: 139 Fountainbridge, Edinburgh, EH3 9QG.
How do we collect your information?
We collect your information via the FullProxy website when using the following forms:
We also collect data if an enquiry is made via the telephone, through email or via in person contact with one of our team, eg at an event.
We also occasionally collect, validate and verify professional business contact data from third-party sources (such as data aggregators and public professional networks). We collect and hold this data under Legitimate Interest for marketing and sales activity where we consider such activity to be relevant to your business. You have the right to unsubscribe at any time.
What information is being collected?
The personal information which can be collected is your
We also collect IP address details and information on pages accessed and when.
Why do we collect data?
We collect this data primarily to help process your order or enquiry, to respond to you with an accurate quotation or follow up from the details entered into the website to help answer your questions. All our data is stored securely and we take care to ensure that this information is protected.
How will this information be used?
We may use your information in a number of ways:
How long do we hold data for?
We hold your data on the system as long as necessary for the current shared interest to apply, or unless you, the customer, ask us to remove the data.
Who will your data be shared with?
We will not sell or rent your data to third parties and we will not share or sell your data with external companies for marketing.
We may need to share your details with Distributors or Vendors of the products we resell for them to provide quotations and process orders. Information will only be shared if we feel there is a shared interest based from your initial contact with us and your details will be stored securely.
Your options going forwards
We always offer each customer a choice to receive information from us. If you do not wish to receive marketing communications please check the relevant box located on the form where we collect your information.
We offer unsubscribe and opt out options on all our marketing materials and you can either select the opt out feature or email on hello@fullproxy.com or call us on 0141 291 5500 to stop receiving any communications.
Security
To remain compliant with GDPR we regularly update our website platforms and associated plug-ins. Our websites are hosted by WP Engine with Secure Sockets Layer security so that our browsers know they are visiting a secure website. Google Chrome will warn the user if a site does not have SSL. It is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
Data collected via our website is transmitted over the internet and still cannot be guaranteed to be 100% secure. We strive to protect your details and security to a high level, once on our systems.
Cookies
Our websites use “cookies” serving to make our Internet presence more user-friendly, effective and secure, e.g. to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation.
Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, these are Session Cookies. They are characterised by being automatically deleted from your hard drive upon the end of the browser session.
Other cookies remain on your computer system and allow us to recognize your computer system during your next visit, Permanent Cookies. You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies from our website certain features of this website may not be available or restricted.
To gather the relevant information we use both Google Analytics and Google Adwords. Details of security for both of these can be found can be found at https://policies.google.com/privacy
A cookie in no way gives us access to your computer or to any information about you other than data you choose to share with us.
Artificial Intelligence (AI) Assisted Communications
We may use artificial intelligence (“AI”) technologies to support customer communications, enquiry handling, sales engagement, and service delivery.
This may include the use of AI tools integrated with our CRM platform (HubSpot) to assist our team in analysing data and improving the relevance and efficiency of our communications.
Where this functionality is used, limited personal data contained within your interactions with us (for example, contact details, enquiry content, company information, or correspondence history) may be processed securely by authorised third-party technology providers acting on our behalf.
We only use AI systems to support human decision-making and service delivery. We do not use solely automated decision-making or profiling that produces legal or similarly significant effects on individuals. We do not allow our third-party AI service providers to use your Personal Identifiable Information (PII) to train or improve their underlying models, ensuring zero data retention wherever possible.
Any personal data processed through these systems is handled in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018. We take reasonable steps to ensure that appropriate contractual, technical, and organisational safeguards are in place with our technology providers to protect personal data, including where data may be processed outside the UK.
Links to other websites
Our website may contain links to other external companies’ websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over that website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Individual Privacy Policies should be reviews for these websites.
Aged 16 or under
We are always concerned about holding data of minors, therefore if you are aged 16 or under please seek parental consent and permission before providing us with personal information.
Policy update
This policy was last updated in June 2026.