Maximising ROI for a car retailer by enhancing their existing F5 hardware

Case Study

Automotive

Maximising ROI for a car retailer by enhancing their existing F5 hardware

Requirements

Wanted to maximize ROI for their existing F5 hardware
Needed to Improve application availability and redundancy
Protecting critical web services and customer data from increasing levels of cyber-attacks

Solution Benefits

FullProxy are now providing proactive maintenance and support for the client’s F5 environment
Car retailer’s F5 environment is current and fully vendor supported
FullProxy provide regular system and service health checks to ensure the client stays protected

The Challenge

A car retailer that prides itself on offering the best deals on used cars both online, and in-store, and provides its customers with a wide range of services such as MOTs, selling services, and car hire.

During their cyber security journey, they approached FullProxy wanting to maximise ROI for their existing F5 hardware infrastructure, improve application availability and redundancy, whilst protecting critical web services and customer data from increasing levels of cyber-attacks such as, Ransomware and Phishing attempts.

Working with FullProxy has not only helped us create a secure IT infrastructure for our staff but also for our clients, their healthcheck service ensured that we could identify issues quickly and deploy solutions to better protect our data against cyber threats and ensure maximum performance of our applications.

Head of Digital Services, Automotive Retailer

What we did

The client now operates a fault tolerant F5 environment. This environment provides the customer with a much better user experience when accessing digital services.

This means that they have been able to operate without experiencing costly periods of downtime due to the fault tolerance of its F5 infrastructure.

FullProxy are now providing proactive maintenance and support for the client’s F5 environment including fault management for current systems and services, consultant, design build and deployment services for new projects.

FullProxy were involved in the hardware refresh process from the outset and provided consultation and design services for their hardware upgrade and data centre relocation. Our consultant advised to upgrade the appliances to the F5 i5800 series platform, with the devices procured through FullProxy.

The Result

We continue to ensure that the car retailer’s F5 environment is current and fully vendor supported by providing regular system and service health checks, deploying cyclical software releases for feature enhancements, bug fixes and security notifications as required.